The functions of the Users’ Committee set out in section 212 of the Act respecting health services and social services (R.S.Q., c. S-4.2) are as follows:
1° to inform users of their rights and obligations;
2° to foster the improvement of the quality of the living conditions of users and assess the degree of satisfaction of users with regard to the services obtained from the institution;
3° to defend the common rights and interests of users or, at the request of a user, his rights and interests as a user before the institution or any competent authority;
4° to accompany and assist a user, on request, in any action he undertakes, including the filing of a complaint in accordance with divisions I, II and III of Chapter III of Title II of this Act or the Act respecting the Health and Social Services Ombudsman (chapter P-31.1);
5° to ensure the proper operation of each of the Residents’ Committees and see that they have the resources necessary to exercise their functions.
List of members
- Robert G. Ladouceur, Mansfield (819) 683-2598 Président / President
- Claudette Rainville, Ile-du-Grand-Calumet (819) 648-5666
- Thérèse Gagnon, Ile-du-Grand-Calumet
- Micheline Davis, Fort-Coulonge
- Joyce McCagg, Shawville (819) 647-3470
- Angela Lance, Campbell's Bay (819) 648-5563
- Keith Nadeau, Fort-Coulonge (819) 683-2156
Resource person:
Elaine Denault, Secretary-Treasurer
(819) 683-2854
Responsible Person:
Ann Rondeau
(819) 647-3851 ext 3223
USERS' COMMITTEE
P.O. Box 2001
Shawville (Québec) J0X 2Y0