INFO-HEALTH 1-800-567-9625
Telephone service offered to the general population,
24 hours a day, 7 days a week
Offered services our premises
The mission of the CLSC is to offer, a primary level of care to the population of the territory. That such services be dispensed in its facilities, in the person’s own environment, in school, at work or at home, they are the external services.
Offered servicesMental Health/Adult
Parental Health/Infant
Youth
Home Care
Info-Health
Emergency clinic/Current care
Occupation Health
Mental Health/Adult- In case of emergency, you may speak to or meet with a worker from the Mental Health Program, 24 hours/day, 7 days/week, as needed
- Referrals received at "Info-Santé" unit and the Pontiac Hospital Centre or elsewhere, are dispatched to the Program Director.
- Using group interventions to answer specific needs:
- Support group for people in mourning,
- Support group for people with Fibromyalgia and Chronic Fatigue Syndrome,
- Attention Deficit Disorder with or without Hyperactivity (ADDH) Group. In collaboration with the Infant/Youth/Parental Program; French group.
You and social services for adults- Situations experienced by yourself or by someone close to you
- You are having problems in your relationship with your friends, spouse, children and/or parents. You would rather improve than isolate yourself, have a drink or a joint in order to forget your problems.
- You are having physical, intellectual or mental health problems. You want information on the help available.
- You are unemployed and having problems finding a job. You are thinking of reorganizing your life or your career.
- Money just slips through your fingers. A lot of times you are short of money. You do note know how to make ends meet.
We might be able to help you: - By having individual, couple, family or group meetings
- By receiving information concerning the services available, the laws, your rights and your responsabilities
- By contacting other organizations: Adults Education, Job Search Club/Youth Employment Market Place, Jellinek, EntourElle, Intervalle, Outaouais Youth Centre (CJO)
- By contacting other workers from health and social services (physician, nurse, psycho-educational therapist, home care worker, psychologist, speech therapist, occupational therapist, physiotherapist, etc).
Who to contact ?
Social workers for adult program at the CLSC Pontiac in Fort-Coulonge
Tel 683-3000 or 1-800-567-9625
All services are confidential and free
Parental and infant health care
- Consultation, medical follow-up
- Referrals received are dispatched to the worker and the program director.
- Prenatal classes offered on an individual or group basis and at convenient times for parents.
- Vaccination and developmental assessment clinics in all service delivery building.
- OLO Program.
- "Naître égaux et grandir en santé" program: individual services for pregnant women, young mothers and children.
Waiting period: One to six months waiting.
Youth- Consultation, education, treatment to the clientele from 0-18 years
- Workers are available in the school setting. Referrals are made directly by school personnel, children, parents, "Info-Santé" and the Program Director
- 5 year old clinics: Reevaluation and adjustments brought to the procedure.
- Child psychiatrist from Pierre-Janet available for evaluations.
- The "Maison des jeunes du Pontiac" in Fort-Coulonge is currently doing a study to implement the new "Milieu en santé" program.
- Waiting for services : there is a one year waiting period because of the difficulty to recruit a doctor.
Home Care Program- 60 year old people with autonomy loss.
- Every age group with a handicap or a punctual problematical situation.
- Hospital discharges needing a follow-up.
- Setting up of weekend doctor’s on call availability system for Home Care clients.
The service’s aimThe aim of this service is to maintain the person in his natural environment and to render him as autonomous as possible by using the maximum of his potential, his family and the resources of his community.
The clientele- The elderly, handicapped-adult and others with punctual particularities.
The servicesNursing:- Evaluate the person’s needs
- Change dressings
- Give injections and do blood work
- Measure blood pressure
- Do audiograms
- Promote preventive health measures
- All post-hospitalization treatments under the applied home care protocol
Palliative care- Prepare pill dispensers (Dosett)
- Influenza vaccination
- Catheter change
- Specialized dressings: dialysis, PICC, Port-a-cath
- Intravenous therapy by antibiotics
Home Care- Provide hygienic services
- Provide meal preparation
- Offer moral and educative support and provide respite
Social work- Help with preparation of protected supervision plans
- Help with personal and domestic relationships
- Evaluate the person’s needs and surrounding resources
- Psychosocial follow-up: adaptation to sickness, death, etc
- Prepare for Foster Home placement or Long Term Lodging
- Palliative care
- Hospital discharge preparation
- Support to the family
- Crisis situation intervention
- Prevent network exhaustion
Community organization:- Establish mutual-aid groups/already existing : grief, natural helps and fibromyalgia
- Give technical support to community groups
- Prepare subsidy requests and reports
Family-type resource:- Family-type resource for the elderly needing a substitute life environment with a care level inferior to Long Term Lodging (2.0 hours and less)
Day Centre:- Stimulation exercises in order to maintain sensorial, cognitive and physical acquired characteristics
- Information: exchange on pathological aging and surrounding resources
- Individual and group activities
- All types of preventive activities
- Cost : $ 3.50/meal
- $1.50 / transportation
Rehabilitation:Maintain acquired skills:- Evaluate the person’s needs
- Mobilization (movement, transfers)
- Evaluation of necessary ADL aids
- Specialized equipment loans
- Pain relief treatment
- Palliative care
- Prevention of falls
- Electrotherapy
- Adapted exercise programs
- Cognitivo-perceptual evaluation
Respiratory therapy:- Evaluate the person’s needs
- Reference to the Regional Oxygen Therapy Program if need of equipment
- Techning, advice and reassurance
- Postural drainage
- Respiratory evaluation
Parallel assistance programs:- For all handicapped persons:
- Help for elimination functions
- Technical help for ADL (Specialized equipment)
For all clientele- Help for care taking and respite to families
Info-Health- Telephone service offered to the general population, 24 hours a day, 7 days a week.
- Access to a qualified nursing personnel
- Information relating to health or social problems
- Availability of data and/or practical advice
- Need reassurance after discharge from hospital or other worries
- Orientation to appropriate resources
- Information and /or administration of vaccination for the traveling clinic
- To minimize unnecessary visits to emergency, call Info-Health
Emergency clinic/Current Care
Medical and nursing services which stabilise and treat the physical or mental statement and refer if necessary to other services.
Medical services- Evaluate the beneficiaries health
- Give medical care and appropriate advice
- Prescribe treatments
- Refer if necessary to other services
Current care and nursing services- Welcoming and triage of the patient
- Apply delegated medical treatments
- Supervise the clientele Health’s
- Give appropriate nursing treatment
- Execute medical prescription
Referal Center- Receive services requests for the whole
- Send the services requests to the respective sectors
- Ensure the link between the nursing service inside the establishment and outside (other Health establishment)
Occupational health2 services, 2 different clienteleFirst serviceThe occupational Health team of the CLSC Pontiac ensure the services in order to prevent professional diseases by specific health programs for the establishments and integrated programs of specific intervention to existing risks in some work places.
The clienteleWorkers and employers of Pontiac enterprises
The personnelOccupational Health nurse- Visit work places
- Inform about minimal first aid and first assistance
- Participate to the elaboration of specific health programs for establishment
- Give information to workers and employers about the risk in the work environment
- If necessary, supervise the worker’s health
Occupational Health Technician- Visit work places
- Identify and evaluate existing risks in the work environment
- Participate to the elaboration of specific health programs for establishment
- Give information to workers and employers about the risk in the work environment
- If necessary, execute study of work position relating to the Maternity with no danger program or claim for professional diseases
Responsible physician- Visit work places
- Participate to the elaboration of specific health programs for establishment
- If necessary, give information to workers and employers about the risk in the work environment
- If necessary, supervise the worker’s health
Second serviceThe Occupational Health team of the CLSC Pontiac ensure services the implementation of specific health programs for establishment or category of establishment identified by the rule. The team ensure also the implementation of integrated intervention programs for establishment determinate according specific risks existing in work environment.
The clienteleWorkers and employers of establishment from group 1,2, and 3. Workers of establishment or category of establishment listed by the CSST.
The personnelOccupational Health nurse- Visit work places
- Inform the employer, the health and security committee and/or the first-aid worker about the minimal first assistance
- Participate to the elaboration of specific health programs for establishment
- Participate to the implementation of integrated intervention programs
- Give information to workers and employers about the risk in the work environment
- If necessary, participate to health and security committee meeting in establishment
Occupational Health Technician- Visit work places
- Identify and evaluate existing risks in the work environment
- Participate to the elaboration of specific health programs for establishment
- Participate to the implementation of integrated intervention programs
- Give information to workers and employers about the risk in the work environment
- If necessary, execute study of work position relating to the Maternity with no danger program or claim for professional diseases
Responsible physician- Visit work places
- Participate to the elaboration of specific health programs for establishment
- If necessary, give information to workers and employers about the risk in the work environment
- If necessary, participate to health and security committee meetings in establishment
Files
The mission of the CLSC is to offer, a primary level of care to the population of the territory. That such services be dispensed in its facilities, in the person’s own environment, in school, at work or at home, they are the external services.